This Privacy Policy describes how VoiceDrop AI ("we", "us", or "our") collects, uses, and shares information about you when you use our iOS, Windows and Mac applications and related services.

1. Information We Collect

Account Information

When you create an account, we collect your email address. If you sign in with Apple, we receive an Apple-assigned user identifier and optionally your name and email, depending on your Apple privacy settings. If you sign in with Google, we receive your Google account email and name.

Audio Data

When you request a transcription, your audio is transmitted securely to a speech-to-text provider for processing (see Third-Party Services below). After a successful primary-provider transcription, VoiceDrop requests deletion of the uploaded file and provider job. If an upload fails, the iOS app may keep a temporary local copy on your device for retry for up to 24 hours; you can delete it sooner in the app. Our fallback provider handles audio under its own retention policy. VoiceDrop does not use your audio to train its own models.

Optional Calendar Connections

Where calendar connections are available, you can separately authorize read-only access to Google Calendar or Outlook Calendar. When you request suggestions for a recording, VoiceDrop reads event details such as titles, times and invitee names or email addresses within the selected period. These help you choose speaker names; VoiceDrop does not change your calendar or automatically identify speakers. Calendar event lists are not saved in our database. Names you explicitly save become part of your recording and remain until you edit or delete it.

Connection credentials are encrypted and stored on our server until you disconnect the calendar or delete your account. Disconnecting removes the stored credentials and prevents further calendar requests through that connection. You can also revoke access in your Google or Microsoft account. Calendar data is not sold, used for advertising or used to train general-purpose AI models. Our use of Google data follows the Google API Services User Data Policy, including its Limited Use requirements.

Optional AI History Connections

When you connect Claude Chat, you sign in to VoiceDrop and explicitly approve read-only access. Claude can then request your saved cloud meeting and imported-recording transcripts, speaker information and Smart Notes, including new items. Raw audio is not exposed by this connection. Quick dictations are available only when you separately enable cloud sync in VoiceDrop; unsynced local dictations remain unavailable to the connector. The AI provider receives the content it requests and handles it under your account settings and its own policies.

Claude access expires after 30 days and can be revoked sooner in VoiceDrop Settings → AI connections. Developer API keys have the expiry you select and can be revoked in the same place. VoiceDrop stores hashes of these access credentials, not the original keys. Revocation prevents future reads; it cannot remove content already shared with your AI provider. You can disable quick-dictation sync and separately remove its cloud copies in VoiceDrop settings.

Usage Data

We collect information about how you use the app, including the number of minutes transcribed, languages used, and features accessed. This data is used to enforce subscription quotas and improve the service.

Subscription and Purchase Data

Subscription management is handled by RevenueCat, with Apple processing App Store purchases and Stripe processing web purchases, including purchases started on Windows. We receive subscription status, product, entitlement, currency, and transaction-related information associated with your VoiceDrop account identifier. Web checkout also collects your email and payment information, and billing details when required. Your VoiceDrop account identifier links the purchase to your account across devices. We do not receive your full payment-card details, which are handled by Apple or Stripe.

2. How We Use Your Information

To provide and improve the transcription service
To authenticate your account and keep it secure
To track and enforce your monthly transcription quota
To process subscription purchases and manage your plan
To respond to support requests

3. Third-Party Services

We use the following third-party services to operate VoiceDrop AI:

Soniox

Speech-to-text transcription (primary)

Your audio is sent to Soniox for transcription. After the result is retrieved, VoiceDrop requests deletion of both the uploaded file and transcription job.

ElevenLabs

Speech-to-text transcription (fallback)

If our primary provider is temporarily unavailable, your audio may be sent to ElevenLabs for transcription instead, subject to their data usage policies.

OpenAI

Transcript title generation

A short excerpt of your transcript text is sent to OpenAI to automatically generate a title for each transcription. Your audio is never sent to OpenAI.

Supabase

Authentication and database

Your account data, transcripts, and usage statistics are stored in Supabase, hosted in the European Union (AWS Frankfurt, Germany). Data is encrypted at rest (AES-256) and in transit (TLS).

RevenueCat

Subscription management

RevenueCat processes subscription and entitlement events linked to your VoiceDrop account identifier. RevenueCat does not receive your audio or transcripts from VoiceDrop.

Stripe

Web payment processing

Stripe processes payment details and transaction information for web subscriptions. VoiceDrop does not send your audio or transcripts to Stripe.

Vercel Analytics

Website analytics and hosting insights

Our public website uses Vercel Analytics to help us understand aggregate traffic and page usage. Technical and interaction data is processed under Vercel’s privacy terms.

Apple

Authentication and payments

Sign in with Apple and in-app purchases are handled by Apple. Apple's privacy policy governs data collected during these interactions.

4. Data Retention and Deletion

Your transcript text, speaker segments, word timestamps, titles, and related metadata are stored until you delete the transcript or your account. Usage records are stored with your account to enforce plan limits and operate the service. Successful audio is not stored in VoiceDrop's cloud database. Temporary failed-upload copies may remain locally on your device for up to 24 hours, and third-party providers apply the retention practices described above.

Account deletion: You can delete your account at any time in VoiceDrop under Settings → Delete account. This permanently removes your VoiceDrop profile, transcripts, usage records, and referral data from our database. Apple, RevenueCat, and Stripe may retain purchase records as required to administer subscriptions, prevent fraud, or comply with law. Deleting your VoiceDrop account does not cancel an active subscription. Cancel through Apple for App Store purchases or through the customer portal for web purchases.

5. Your Rights (GDPR)

As our data is stored in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to:

Access - request a copy of the personal data we hold about you.
Correction - request that inaccurate data be corrected.
Deletion - request that your data be deleted ("right to be forgotten").
Portability - request your data in a machine-readable format.
Objection - object to processing of your personal data.

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

6. Children's Privacy

VoiceDrop AI is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: gustav@tryvoicedrop.com